Category Archives: Uncategorized
“Your most unhappy customers are your greatest source of learning.” – Bill Gates. This is true. Your unhappy customers are disinclined to pull punches. They will tell you exactly what went wrong. They will tell you want they don’t … Continue reading
“I feel that luck is preparation meeting opportunity.” – Oprah Winfrey. I like this statement. I would add one thing to it: flexibility. You can prepare yourself to be ready for an opportunity, but if you have a set opportunity … Continue reading
“The golden rule for every business man is this: Put yourself in your customer’s place.” – Orison Swett Marden. So, I think by now everyone knows that generally, it is easier and more cost efficient to keep an old customer … Continue reading
Hat tip to Ask a Manager for making me aware of this video. I’m afraid I might have more to say about my ex putting a contract on me than his inference that she shouldn’t have been cheap.
So, I know I’m a little late to this one, but as the story continues, I’ll put in my 2 cents. As you may be aware, Chick-Fil-A President Dan Cathy was interviewed and asked about his personal beliefs. This … Continue reading
“I rate enthusiasm even above professional skill.” – Edward Appleton (found on brainyquote.com) It’s tough to hire people. Everyone is giving you their very best face and their very best accomplishments on a piece of paper, and there are … Continue reading